05 Dispatch Note what the provider will see
↑ AI-drafted suggestion based on Contact, Service Type, Location, and Unit Info. Tab to accept, or just start typing to replace.
0 / 500

↑ STATE A — Empty textarea with AI-drafted suggestion as placeholder. Dispatcher presses Tab to accept or just starts typing to replace.

— AFTER DISPATCHER TYPES THEIR OWN ROUGH NOTES —
05 Dispatch Note what the provider will see
162 / 500
◉ What the provider will see
FROM: dispatch@sosroadside.com · SMS/Email
NEW JOB · SOS-25131 Service: Heavy-Duty Tow, Accident Recovery At: 1250 I-35 Frontage Rd, Austin, TX To: 8030 N Lamar Blvd, Austin, TX f150 rear ended on 35 south by lamar exit. not drivable. airbags went. keys w driver. has kayak on roof need secure. tow to 8030 n lamar. heavy duty needed
DELIVERY: SMS + EMAIL EST. LENGTH: 58 WORDS

↑ STATE B — Dispatcher typed rough shorthand. Preview card at bottom shows exactly what gets sent to the provider (includes ticket #, service, addresses, and the note).

— AFTER CLICKING "AI SUMMARIZE" —
05 Dispatch Note review AI-cleaned version
ORIGINAL 162 CHARS
f150 rear ended on 35 south by lamar exit. not drivable. airbags went. keys w driver. has kayak on roof need secure. tow to 8030 n lamar. heavy duty needed
✦ AI CLEANED 247 CHARS
Heavy-duty tow needed. 2019 Ford F-150 rear-ended on I-35 southbound near the S Lamar exit — not drivable, airbags deployed. Keys are with the driver. Roof rack with kayak — secure before hookup. Tow to 8030 N Lamar Blvd, Austin.
◉ What the provider will see (using cleaned version)
FROM: dispatch@sosroadside.com · SMS/Email
NEW JOB · SOS-25131 Service: Heavy-Duty Tow, Accident Recovery At: 1250 I-35 Frontage Rd, Austin, TX To: 8030 N Lamar Blvd, Austin, TX Heavy-duty tow needed. 2019 Ford F-150 rear-ended on I-35 southbound near the S Lamar exit — not drivable, airbags deployed. Keys are with the driver. Roof rack with kayak — secure before hookup. Tow to 8030 N Lamar Blvd, Austin.
DELIVERY: SMS + EMAIL EST. LENGTH: 42 WORDS

↑ STATE C — AI has run. Side-by-side view, dispatcher picks which to use. Preview at bottom updates to reflect the selected version.