07 Customer Payment card info OR payment link — dispatcher can use either or both
◆ Card Info for manual charge
◆ Payment Link via RoadSync
Subtotal $1,025.00
Convenience Fee (4%) $41.00
To charge $1,066.00
Will send to: (512) 555-0142

Status will appear in ticket workspace once sent

↑ STATE A — Empty, both options side-by-side. Left = red (supervisor/manual), Right = green (customer self-pay). Dispatcher fills either, both, or neither.

— DISPATCHER FILLED CARD + SENT PAYMENT LINK —
07 Customer Payment card recorded · link sent
◆ Card Info for manual charge
✓
VISA
TypeCREDIT
BankChase
◆ Payment Link sent 2m ago
PENDING → LINK SENT → OPENED → PAID
Sent To (512) 555-0142 · SMS
Invoice RS-INV-9274-B
Sent At 2:47 PM · 4/17
Amount $1,066.00

↑ STATE B — Card info recorded (Visa, Chase, Luhn-validated). Payment link sent, status progression visible: ✓ PENDING → ✓ LINK SENT → OPENED → PAID. Resend button available.

— CUSTOMER PAID —
07 Customer Payment payment received
◆ Card Info reference only · not charged
VISA •••• 9012 Michael J Rodriguez 08/28
◆ Payment Link paid 4m ago
PENDING → SENT → OPENED → PAID ✓
Charged $1,066.00
Paid With VISA •••• 4572 · paid via customer device
Paid At 2:51 PM · 4/17
RoadSync Receipt View receipt ↗

↑ STATE C — Paid. Card info dims (reference only, wasn't charged). Right side shows full payment detail + RoadSync receipt link. Customer paid with a DIFFERENT card from what dispatcher recorded — the customer chose their own card on RoadSync's hosted page.